Utilizing Punjab National Bank’s Online Digital Banking Services

Punjab National Bank (PNB) stands as a beacon of trust and efficiency in India’s banking sector, having established its roots in 1894. As the second-largest bank in the nation in terms of business scale and branch network, PNB prides itself on offering a broad spectrum of banking services tailored to meet the diverse needs of its clientele. These services encompass everything from savings accounts and loans to credit cards and beyond.

In its quest to stay at the forefront of technological innovation, PNB has embraced Internet banking, aiming to deliver its comprehensive suite of services directly to customers’ homes. This digital transformation is guided by the vision of its founders, Dyal Singh Majithia and Lala Lajpat Rai, and is supported by the stewardship of the current CEO, S S Mallikarjuna Rao.

Ownership and Key Information

• Owner: Government of India
• Headquarters: New Delhi, India
• Customer Service: 1800 180 2222
• Establishment Date: 19 May 1894

Embarking on Your Internet Banking Journey with PNB

Registering for PNB’s Online Banking

To start using PNB’s Internet banking, follow these steps:

1. Navigate to PNB’s official Internet banking website at https://www.pnbindia.in/retail-Internet-banking.html.
2. Select the ‘Internet Banking Login’ button displayed on the homepage.
3. On being redirected, enter your user ID when prompted.
4. For new users, select ‘New User’ located beneath the user ID field.
5. Input your account number and select ‘Register for Internet Banking’ as your registration type.
6. Click ‘Verify’ to proceed.
7. Choose the type of facility you wish to register for.
8. An OTP will be sent to your registered mobile number; enter this to verify your identity.
9. Provide your PNB debit card number and ATM PIN, then click ‘Continue’.
10. You’ll be asked to set both login and transaction passwords; ensure these are distinct.
11. Accept the terms and conditions to finalize your registration.
12. A confirmation message will indicate the successful completion of your registration.

Logging Into the PNB Internet Banking Portal

Accessing your online banking account involves:

1. Visiting the PNB internet banking website.
2. Inputting your user ID and proceeding.
3. Entering the login password set during registration.
4. After logging in, an OTP will authenticate your access.
5. Selecting seven security questions from a list to enhance security.
6. Choosing a memorable image and phrase for further account security.

Navigating PNB’s Online Banking Services

PNB’s Internet banking portal offers a myriad of convenient services:

• Account Management: Open or close fixed and recurring deposit accounts and check account details.
• Payments: Effortlessly pay utility bills, and taxes, and invest in mutual funds.
• Cheque Services: Request checkbooks, stop payments, and check cheque status.
• Credit Services: Manage credit card limits, redeem rewards, and renew FD accounts.

Executing Online Fund Transfers

To transfer funds through PNB’s online banking:

1. Log into your PNB internet banking account.
2. Choose the appropriate transfer option based on the recipient account.
3. Specify the source and destination accounts, adding beneficiary details if necessary.
4. Enter the transfer amount and set the transaction date.
5. Optionally, set up recurring payments by specifying the frequency.
6. Confirm the exchange subtleties before finishing the exchange.

Transaction Limits and Fees

• NEFT and IMPS: Charges vary based on the transfer amount, with specific fees for amounts below and above certain thresholds.
• RTGS: Transaction fees are applied differently for amounts within the Rs.2 lakh to Rs.5 lakh range and for amounts exceeding Rs.5 lakh.

Resetting Your PNB Internet Banking Password

If you need to reset your password:

1. Go to the PNB internet banking website.
2. Enter your client ID and select ‘Failed to remember Secret phrase’.
3. Confirm your character with an OTP shipped off your enrolled versatile number.
4. Enter your debit card details and reset your password.

PNB’s Internet banking service is a testament to its commitment to providing customer-centric banking solutions. By harnessing the power of digital technology, PNB has made banking more accessible and convenient for its customers, allowing them to manage their finances from anywhere, at any time. Whether it’s opening an account, paying bills, or transferring funds, PNB’s online banking portal provides a secure and efficient platform for all your banking needs.